Posts filed under: Physician Empathy

Harvard Surgeon Study Shows PULSE 360 is User-friendly, Accurate, and Results in Improvement

Journal of the American College of Surgeons Conclusion: 360-degree evaluations can provide a practical, systematic, and subjectively-accurate assessment of surgeon performance without undue reviewer burden. The process was found to result in beneficial behavior change according to surgeons and their co-workers. Read the Full Article Below: Can 360-Degree Reviews Help Surgeons? Evaluation of Multisource Feedback......

Physicians’ Empathy and Clinical Outcomes for Diabetic Patients

Physicians’ Empathy and Clinical Outcomes for Diabetic Patients. Academic Medicine: March 2011 – Volume 86 – Issue 3 – pp 359-364. doi: 10.1097/ACM.0b013e3182086fe1. Authors: Hojat, Mohammadreza PhD; Louis, Daniel Z. MS; Markham, Fred W. MD; Wender, Richard MD; Rabinowitz, Carol; Gonnella, Joseph S. MD. From the abstract: “The hypothesis of a positive relationship between physicians’......

Four Essential Components of a 360-Degree Training & Feedback System for Physicians

While healthcare organizations can learn from the 360-degree feedback systems successfully used by businesses, it is not advisable to use their surveys and protocol, but rather to select one that is designed for healthcare and hospitals. The following are four essential healthcare-specific criteria for measuring and increasing the practice and people skills of physicians:   1.......

Good to Great: Using 360-Degree Feedback to Improve Physician Emotional Intelligence

Journal of Healthcare Management Conclusion: “To be successful as a physician, particularly in today’s rapidly changing health- care environment, requires both cognitive and emotional intelligence. Existing evidence suggests that investing in 360-degree screening of physician EI and offering education and other developmental interventions, where appropriate, to improve EI may bolster the historically neglected core clinical......

Physicians & Pay-for-Professionalism

While healthcare has readily adopted Pay-for-Performance relating to technical skills, perhaps the time has come to embrace Pay-for-Professionalism for physicians. Should we admit that these non-technical skills matter enough for a new approach? If physician productivity is important enough to be incentivized, shouldn’t we do the same for professionalism? A wealth of research has shown a correlation......
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