Posts filed under: Physician Emotional Intelligence

How Physicians Change [using PULSE 360]: Multisource feedback driven intervention improves physician leadership and teamwork

Surgery Conclusions: “Baseline multisource feedback scores vary by specialty and improve based on feedback, goalsetting, coaching, and education. In particular, physicians who start with low scores have the greatest potential for leadership teamwork index improvement.” Read the Full Article Below: How Physicians Change: Multisource Feedback-Driven Intervention Improves Physician Leadership and Teamwork...

Multisource Evaluation of Surgeon Behavior is Associated with Malpractice Claims

Annals of Surgery Conclusions: “Surgeon behavior, as assessed by 360-degree review, is associated with malpractice claims. These findings highlight the importance of teamwork and communication in exposure to malpractice. Although the nature of malpractice claims is complex and multifactorial, the identification and modification of negative physician behaviors may mitigate malpractice risk and ultimately result in the improved quality......

Can 360-Degree Reviews Help Surgeons? Evaluation of Multisource Feedback for Surgeons in a Multi-Institutional Quality Improvement Project

Journal of the American College of Surgeons Conclusions: “360-degree evaluations can provide a practical, systematic, and subjectively-accurate assessment of surgeon performance without undue reviewer burden. The process was found to result in beneficial behavior change according to surgeons and their co-workers.” Read the Full Article Below: Can 360-Degree Reviews Help Surgeons? Evaluation of Multisource Feedback......

Physicians’ Empathy and Clinical Outcomes for Diabetic Patients

Physicians’ Empathy and Clinical Outcomes for Diabetic Patients. Academic Medicine: March 2011 – Volume 86 – Issue 3 – pp 359-364. doi: 10.1097/ACM.0b013e3182086fe1. Authors: Hojat, Mohammadreza PhD; Louis, Daniel Z. MS; Markham, Fred W. MD; Wender, Richard MD; Rabinowitz, Carol; Gonnella, Joseph S. MD. From the abstract: “The hypothesis of a positive relationship between physicians’......

Four Essential Components of a 360-Degree Training & Feedback System for Physicians

While healthcare organizations can learn from the 360-degree feedback systems successfully used by businesses, it is not advisable to use their surveys and protocol, but rather to select one that is designed for healthcare and hospitals. The following are four essential healthcare-specific criteria for measuring and increasing the practice and people skills of physicians:   1.......
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