PULSE 360 Appreciation Program

Positive Feedback That Actually Gets Delivered

In most hospitals, recognition is rare, feedback is often negative, and physicians are left to wonder whether anyone even notices their efforts. The PULSE 360 Appreciation Program changes that.

This all-positive, fully anonymous feedback program lets team members recognize the specific things they value most about how their physicians and providers show up—day after day. Whether it’s compassion, teamwork, communication, or surgical skill, this program makes sure the good gets seen, and the message gets through.

Why Start With Appreciation?

Before constructive feedback can land, psychological safety has to exist. And that starts with trust—and trust starts with appreciation. This program gives your team a structured, no-risk way to reinforce what’s working. It’s a practical first step toward deeper engagement, retention, and behavioral growth.

How It Works

  1. You Choose the Participants
    We’ll guide you in selecting physicians, advanced practice providers, or teams who would benefit from receiving appreciation feedback.
  2. We Gather the Feedback
    PULSE provides an email link and simple instructions to invited team members. They submit short, anonymous comments highlighting what they appreciate about each participant.
  3. We Deliver the Results
    After approval, all feedback is anonymized, curated, and sent directly to each individual physician or provider in a clean, meaningful format they can actually use—and appreciate.

What the Feedback Looks Like

Each participant receives a personalized summary with 8–15 anonymous comments from their colleagues. These are short, specific, and meaningful. For example:

  • “Always calm under pressure, even when we’re behind schedule.”
  • “You take time to teach, even when you’re busy.”
  • “Genuinely care about your patients—and it shows.”
  • “You speak to the team with respect and humor.”

This isn’t generic praise. It’s targeted, behavior-reinforcing feedback from people they work with every day.

When to Use the Appreciation Program

  • To celebrate high performers and rising stars
  • To boost morale during challenging transitions
  • As a trust-building prelude to constructive coaching
  • As part of a broader culture-building or engagement strategy
  • To help departments experiencing fatigue or feedback drought

Frequently Asked Questions

Is this a replacement for other PULSE programs?
Not at all. The Appreciation Program can be a standalone morale-boosting initiative or a primer before launching other feedback-based interventions.

Will participants know who said what?
No. All feedback is anonymous, curated, and delivered with care.

Is this for individual physicians or teams?
Either. It can be used to celebrate individuals, small groups, or full departments.

Can I preview the feedback before it’s sent?
Yes. Sponsors have the opportunity to review the feedback before distribution.

Why It Works

Hospitals are high-pressure, low-feedback environments. A single comment like “You handled that situation with real grace” can change someone’s entire week—and reinforce the behaviors you want to see more of. This program brings those moments to the surface, makes them visible, and turns them into fuel.

Ready to bring appreciation back into the feedback loop?